ShipStation launches new platform tools to help businesses cut costs
AUSTIN, Texas — E-commerce shipping solutions company ShipStation has launched four new key features on its online platform, designed to help customers save money and enable businesses to be run more...
View ArticleDutchCrafters study shows how a customer-centric approach drives its growth
SARASOTA, Fla. — Determined to be purposeful in building the customer experience, Amish furniture retailer DutchCrafters conducted a study to explore how customer loyalty and satisfaction strategies...
View ArticleFrom college to customer: Dorm makeover contest acquaints Gen Z with Urban...
PHILADELPHIA — Urban Outfitters is targeting the Gen Z back-to-campus crowd, introducing them to décor for their dorm rooms through a makeover challenge in conjunction with HGTV. The Dream Dorm...
View ArticleFurniture, home furnishings contribute to e-commerce slide in 2025
NEW YORK—The consumer’s appetite for buying products online, including furniture and home furnishings, has fallen in the past year, according to survey results from AlixPartners, a global consulting...
View ArticleCustomer feedback spurs enhancements within Cozey sofa lines
MONTREAL—Customer feedback has resulted in updates and enhancements to existing collections within the line up from direct-to-consumer furniture brand Cozey. Within the Atmosphere modular sofa...
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Tariffs add new wrinkle to Sabai’s sustainable, affordable mission
Sabai CEO Phantila Phataraprasit. NEW YORK — Direct-to-consumer furniture brand Sabai has carved out its niche in the sustainable space, offering its customers domestically made upholstered pieces...
View ArticleJola partners with leading animation studio to enhance digital services
NEW YORK — Top B2B web development agency Jola has partnered with Frantic, a leading U.K based creative and 3D design studio, to expand its digital storytelling capabilities for clients in the home...
View ArticleWayfair deploys AI to improve app’s shoppability
BOSTON — Wayfair has updated its app, adding two features that allow users to discover and search for products beyond what is traditionally presented in the online catalog. “At Wayfair, we’re always...
View ArticleDutchCrafters adds free in-home design consultations
SARASOTA, Fla./ALPHARETTA, Ga. — DutchCrafters, a retailer of American-made Amish furniture at www.dutchcrafters.com, is bringing its personalized design expertise directly to customers’ homes with the...
View ArticleR&A’s newest website addition speaks AI’s language
LEWIS CENTER, Ohio — Furniture industry website and technology provider R&A Marketing‘s newest tool is aimed at better serving up information for AI tools. The Lewis Center, Ohio-based company...
View ArticleSixpenny names Natale as new global CEO
BROOKLYN, N.Y. — High-end furniture brand Sixpenny has named Robert Natale as the new global CEO. Natale joined Sixpenny in 2016 as chief of design. In his new role, he will continue to shape the...
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Perigold targets new audiences as store opens in Houston
HOUSTON — Perigold, Wayfair‘s luxury online retail brand, has opened its first brick-and-mortar store in Houston‘s Highland Village, giving consumers a chance to interact directly with its designer...
View ArticleAmazon extends length, scope of Prime Day promotion
SEATTLE — Amazon continues to tweak its Prime Day format, this year expanding it to four days and adding incentives to draw in younger shoppers. Prime Day will run from July 8-11 — its first four-day...
View ArticleLovesac expands chair line with 2 more frame finishes
STAMFORD, Conn. — The Lovesac Company, a home furnishing and technology brand, is celebrating the one-year anniversary of its PillowSac Chair with two new wood frame finishes: brown and black. “At...
View ArticleE-commerce, shopper malaise continue to drag on Kirkland’s performance
NASHVILLE, Tenn. — Continued soft consumer sentiment and ongoing e-commerce underperformance contributed to an 11% net sales decline for Kirkland’s first quarter. “Like many in retail, our first...
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Perigold takes on tariffs through its broad, flexible partner base
BOSTON — Within the Wayfair family, online retailer Perigold has focused its assortment on higher-end and designer brands, a narrower focus than Wayfair‘s, but still flexible enough to traverse the...
View ArticleDutchCrafters sets community event for new Alpharetta showroom manager
ALPHARETTA, Ga. — DutchCrafters, a retailer of American-made Amish furniture, has appointed Santuan Williams as the new showroom manager of its showroom in Alpharetta, Ga. Williams has more than a...
View ArticleVisualization platform partners with Apartment Therapy to launch Room Plan tool
AUSTIN, Texas — Homekynd, a next-generation visualization platform, has partnered with leading lifestyle publisher Apartment Therapy to launch the brand’s first-ever interactive room layout feature:...
View ArticleCustomization is king for Group Bayport’s new outdoor furniture retail site
ATLANTA — Group Bayport, an e-commerce company behind several custom home goods brands, has launched PatioHQ, a new online storefront focused on personalized outdoor furniture and accessories. With a...
View ArticleKirkland’s taps product development veteran as COO
NASHVILLE, Tenn. — James Schisler, a retail consultant with 25 years of merchandising and product development experience, has joined home furnishings retailer Kirkland’s as its chief operating officer....
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